Privacy Policy

Last updated: May 18, 2026

This Privacy Policy describes how Dust Bowl Knives ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dustbowlknives.com, or otherwise communicate with us (collectively, the "Services"). By using our Services, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide Directly

• Basic contact details: name, address, phone number, email
• Order information: billing/shipping address, payment confirmation, email, phone
• Account information: username, password, security questions
• Shopping activity: items viewed, added to cart, or wishlisted
• Customer support communications

Information Collected Automatically

We automatically collect certain usage data when you interact with our site, including device information, browser type, IP address, and pages visited. We use cookies and similar technologies to power our store, remember your preferences, and analyze site traffic. You can control cookie settings through your browser, though disabling cookies may affect site functionality.

Information from Third Parties

We may receive information from service providers who support our operations, including Shopify (our e-commerce platform) and payment processors who handle payment data securely.

How We Use Your Information

• Fulfilling orders: Processing payments, shipping products, sending order confirmations and updates
• Account management: Creating and maintaining your customer account
• Customer support: Responding to your questions and resolving issues
• Marketing: Sending promotional emails (you can opt out at any time via the unsubscribe link)
• Security: Detecting and preventing fraud or unauthorized activity
• Legal compliance: Meeting applicable legal obligations

How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Companies that help us operate our business (e.g., Shopify, payment processors, shipping carriers, analytics providers)
• Legal requirements: When required by law, court order, or to protect our rights or the safety of others
• Business transfers: In connection with a merger, acquisition, or sale of our business

Your Rights and Choices

Depending on where you live, you may have the right to:

• Access or receive a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at tc@dustbowlknives.com. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

We use cookies to power and improve our store. For information about the cookies Shopify uses, visit shopify.com/legal/cookies. You can set your browser to refuse cookies, though some features of our site may not function properly as a result.

Age Requirement

Our products — including knives and bladed tools — are intended for adults 18 years of age and older. Our Services are not directed to minors, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with their information, contact us and we will delete it promptly.

Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Users

Our Services are operated from the United States. If you are accessing our Services from outside the US, please be aware that your information may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

Dust Bowl Knives LLC
3620 South 440 Road, Pryor, OK 74361
tc@dustbowlknives.com
(918) 864-7540